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About Our Services

Our services are available to anyone who has been affected by sexual violence- no matter age, gender, sexuality, or ethnicity. Whether you experience was recent or not, if you or your whānau need support, we are here for you.

At Wellington HELP, we provide adaptable and person-centered support through each of our services. No matter when your experience happened, we are here for you when you are ready. If it matters to you, it matters to us.

We offer a range of services including:

Our services are available in Wellington City, Porirua and Kāpiti. If you are based in the Hutt region, you may wish to contact your local support service Hutt Valley Sexual Abuse Support and Healing (HV SASH).

Help has been an incredible support to me. All of the people I have talked to have treated me with kindness and compassion and even more importantly like a person with knowledge and agency over my own healing.

- Client of HELP

How We Can Support You

Call-out Service

24/7 Support Line

We provide a 24-hour-a-day service to survivors of sexual violence through HELP's support line. Whether your experience of sexual violence is recent or in the past, you can contact us for emotional support at any time.

Call us on 0800 FOR HELP (0800 367 4357) and press 0 at the menu.

To contact reception, call us on 04 801 6655 between 9:00am and 4:00pm and press 1 at the menu.

Our team are available to attend, support and advocate for you while providing a statement to the police and attending medical examinations.


You do not need to report your experience to the police to access our support. If you do choose to report your experience to the police, they will often offer to call HELP for you and ask us to attend interviews so that we can support you through this difficult process. 

Social Work

Justice Support

Our social workers provide you and your whānau with emotional and practical support. They will provide you with methods to help manage the impact of trauma and ensure your ongoing therapeutic needs are met. They can also help you access longer-term support that works for you. 

If you choose to report your experience and go to court, we have Justice Support Advocates who can be with you every step of the way. Their priority is your wellbeing and ensuring you feel safe and supported as they help you navigate court processes and systems.

24/7 Support line
Cal-out Service
Social Work
Court Support



At HELP, we have a team of qualified and compassionate counsellors including ACC registered providers. Through therapeutic methods such as talking, art therapy or animal therapy, our team helps you explore difficult thoughts and feelings you may be experiencing and help you move from surviving to thriving.

It is not always possible to see a counsellor immediately. When this occurs, one of our trained and experienced social workers may be available to provide support, until a counsellor becomes available.

We provide workshops through out our communities to help grow understanding around trauma, sexual violence, and the impact it can have on individuals, whānau and communities.

We also provide vital education about how to respond to disclosures of sexual violence to the police, doctors, clinicians and organisations across Wellington. If someone reaches out for help, we want to ensure they get the support they need.

For further information about our education workshops, please contact

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