Feedback and complaints

Wellington HELP is always striving to improve our service and welcomes feedback from our communities. 

We have a feedback form for survivors and their whānau that have used our service. If you would like to provide feedback please download the form, fill it out, and email it to

We always want to do the best by our communities and take complaints very seriously. If you have a complaint, please send it in writing to our email address This will be picked up by a member of our Leadership Team who will respond within 5 working days.