Feedback

Wellington HELP is always striving to improve our services. If you have used any of our services and would like to provide feedback, please complete the form below.

All information provided provided through the form below is anonymous and confidential. 

Complaint Process

We always want to do the best for our communities and we take complaints very seriously. If you have a complaint, please email feedback@wellingtonhelp.org.nz. This will be picked up by a member of our Leadership Team who will respond within 5 working days. 

Tell us about your experience

All feedback provided through this form is anonymous and confidential. 

Questions with an asterisks next to them require answers. 

Which HELP service/s did you use? (Please select all that apply)
I was able to access support when I needed it
I felt heard, understood and not judged when using HELP services
RatingPoorFairGoodVery goodExcellent Rating

On a scale of 1 (poor)  to 5 (excellent), how would you rate your overall experience with HELP?

How did you hear about HELP?

Quotes and testimonials from survivors who have used our services help us promote our organisation, supports funding applications and helps other survivors reach out if they need support.

May we use your feedback in future communications and promotional activity?

Thank you for your feedback!