Get Help
Talk to someone now
If you need urgent support, we’re here for you. Call 0800 FOR HELP to speak with someone who will listen, support you, and guide you through whatever you need. If you can’t talk just yet, our team is also here for comfort, you’re in a safe, judgement-free space. Don’t hesitate to reach out. If you are in immediate danger or want to report to the police, call 111.
Not sure where to start?
It’s okay not to have all the answers. This section is here to HELP you explore your situation and find the most adapted support pathway. Whether it happened recently or you’re unsure what happened – we’re here to HELP you make sense of it.
It happened recently
If something just happened and you’re feeling overwhelmed, we can offer you support to go through the next steps. Let’s see together what you can do right now, and how we can support you and your rights, whether you’re ready to talk or just need to understand your options. We’re here for you.
It happens regularly
Are you experiencing ongoing harm or feeling unsafe? We can HELP you identify abusive behaviours and patterns and find safe and continuing support. You’re not alone, together, at your pace, we'll find a path forward.
It happened a long time ago
Past experiences can continue to affect us in the present. If you are ready to talk, we're here to support you with care, validation, and a focus on healing.
I'm not sure what happened
It’s okay not to be sure. If you are confused, overwhelmed, or struggling to name what you experienced, let’s explore what you’re feeling together, in a safe and non-judgemental space. We’re here to support you as you process things.
It happened to someone else
Your loved one experienced or is experiencing harm? We can help you to find how to be there for them while looking after yourself too. Don’t hesitate to reach out if you need practical advice, emotional support, and/or guidance on when and how to seek professional HELP. We’re here for you too.
Self-guided support and resources
Whether you’re looking for information, reassurance, or guidance – here are a few ideas and tools you can explore whenever you want, at your own pace, and in a safe space.
Common responses
There are many ways to respond to sexual harm and all of them are valid. This section explores some of the most common emotional, mental, and physical reactions – so you can better understand what you’re feeling.
Coping methods
Coping can look different for everyone. Here, we gathered a few examples of grounding techniques and self-care strategies to HELP you try managing distress, anxiety or overwhelm.
Telling loved ones
Deciding to tell a loved one can be incredibly hard – whether it’s a friend, whānau member, or partner. This section offers guidance on how to prepare, examples of how you could start the conversation, and how to manage different reactions.
Refer yourself
If you're ready to access support services, you can refer yourself directly. Fill out the secure referral form and one of our team will be in touch to help you take the next step safely and confidentially.
Refer friends or whānau
If someone you care about needs support, you can refer them here. We’ll handle their situation with sensitivity and care, and help them access the support that’s right for them - while also offering guidance on how you can continue to support them.
Our services
If you need immediate HELP, call our 24/7 line or if you’re in danger, call 111.
It is important to us that anyone affected by sexual violence receives the HELP they deserve. That’s why we offer a range of services, depending on what you need. Of course, you can access all of them – or just one. We’re here for you, no matter what kind of support you’re looking for.
We provide non-stop support services to survivors of sexual violence through HELP's support line. This line is open to anyone needing help about recent AND past sexual harm.
You can contact us at any time on 0800 FOR HELP (0800 367 4357) and press 0 at the menu.
To contact reception, call us on 04 801 6655 between 9:00am and 4:00pm, and press 1 at the menu.